COMPLAINT CODES
| ARCS | Fumes, smoke or sparks |
| BATT | Battery leaks or won't charge |
| CDIS | Customer dissatisfied with performance |
| CODE | Error Code Displayed |
| COPQ | Copy Quality |
| CTRL | Control stuck or loose |
| DAUD | Distorted Audio |
| DCOL | Poor or Noisy Colour |
| DEAD | Unit totally inoperative |
| DISP | Display/indicator incorrect or blank |
| DPIX | Distorted picture/interference/no sync |
| DPLY | Noisy playback/no play on one channel |
| DREC | Noisy recording/no record on one channel |
| ELEC | Electrical Problem |
| FEAT | Feature does not work properly |
| FFRW | Fast forward, rewind, search malfunctions |
| HCCK | Unit/parts heat up/cooking-cooling malfunction |
| INOE | Unit malfunctions with other equipment |
| INTR | Functions do not always operate |
| JAMS | Paper Jamming |
| KEYS | Keys/keypad stuck or not functioning |
| MECH | Mechanical Problem |
| LOAD | Tape/disc or paper loading malfunction |
| NAUD | No audio |
| NCOL | No colour |
| NOIS | Noise not related to audio source |
| NONE | Customer did not issue a complaint |
| NPIX | No picture/dark screen |
| NPLY | Unit does not playback on both channels |
| PGRM | Will not accept or hold program |
| PRNT | Prints wrong characters/poor print quality |
| PSWD | Poor suction/draining/cycling |
| RCRD | Unit does not record on both channels |
| REMO | Remote control malfunction |
| ROTA | Motor/tape drive inoperative |
| SPED | Speed varies - too fast or too slow |
| STST | Starts and stops incorrectly |
| TEMP | Breaks down when cold or hot |
| TIME | Clock won't program or keep proper time |
| TUNE | Does not tune frequencies properly |
| VTHZ | Vertical or horizontal sweep malfunction |