PANASONIC SERVICE RESOURCE CENTRE

  Table of Contents

Account - Invoice Inquiry

The "Account - Invoice Inquiry" page allows users to search for, view and print invoices.

Search:

Select search criteria and click the "Search" button.

To change the date range, click the date picker icon beside the Invoice Date From and Invoice Date To fields and select a date from the calendar window. Date searches must be kept within a 90 day window. When dates have been selected click the "Search" button.

If more than 25 records are returned, you will be able to page through more results by clicking the page #'s above or underneath.

Each column can be sorted by clicking the heading.

View:

To view details of a particular invoice, select the invoice number hyperlink. This will display the invoice detail page for the invoice number selected. Selecting the "Next Invoice" button displays the next ascending invoice. Selecting the "Previous Invoice" button displays the previous descending invoice. Selecting the "Back to Summary Results" button will display initital search results.

To view details of invoices that pertain to Warranty Claims and Adjustments, make note of the "Customer Ref. #" from the respective invoice and use it under the Warranty Credit Note/Adj. Inquiry page.

Print:

To print a copy of the invoice, click the "Printable Copy" button. Adobe Acrobat will open an display a copy of the invoice selected.

New Search:

To conduct a new search, select the New Search hyperlink. This will clear any search criteria entered and restore fields to their initial settings.